Shipping & FAQ

SEEDS

  • Seeds can be shipped to states within the USA. No shipping to outside of the USA is available.
  • Orders ship within 1-3 business days.
  • If my local USPS office is closed, for example due to inclement weather like a hurricane, then I resume shipping the very first day they re-open.
  • I am not open to the public so shipping is the only option.
  • Seeds are shipped in bubble mailers to ensure that the USPS doesn't process them thru roller machines which can crush the seeds. For this reason, I do not ship in a plain envelope.

PLANTS & RHIZOMES

  • I can only ship live plant products within the USA.
  • Orders ship within 1-3 business days.
  • I only use USPS Priority shipping if an order contains live plant products. This is to ensure they are not in transit for a long period of time.
  • Any orders containing plants, placed on a Thursday, Friday, Saturday, or Sunday will not be packaged and shipped until the following Monday or Tuesday. This is to ensure live plant products don't get stuck in the post office over a weekend or holiday.
  • If there is inclement weather, such as snow storms or hurricanes impacting shipping routes, I will hold from shipping orders until routes have cleared. I am located in Florida and frequently get impacted by hurricanes during hurricane season. I resume shipping as soon as my local post office opens back up.

RETURNS & REFUNDS

  • No returns or refunds. Since there are so many factors that affect germination and plant growing success, no refunds or exchanges are allowed once orders have shipped. These are the same seeds and plants I use in my personal garden so I can attest to their viability. 
  • If there is an issue with your delivery, like tracking says "delivered" but you cannot find your package, contact your local USPS office immediately as they should be able to help you locate the package. Or wait a few days, as customers have reported back to me that the package shows up a few days later even though it says "delivered". I am not responsible for packages that are lost or stolen.

    PLEASE CONTACT ME WITH ANY ADDITIONAL QUESTIONS OR ISSUES VIA EMAIL: INFO@JERRASGARDEN.COM

    How It Works

    1. Seeds for the Next Season: We ship seeds one season ahead so you have plenty of time to plan, prep, and start your garden—whether you’re direct sowing or starting seeds indoors.
    2. Curated Collections: Each delivery includes a thoughtful variety of veggies, flowers, and herbs that are ideal for the upcoming season.
    3. Timely Delivery: Subscriptions ship 4 times a year: December 20th (Spring Seeds), March 20th (Summer Seeds), June 20th (Fall Seeds), and September 20th (Winter Seeds).
    4. No Stress, Just Planting: You’ll always be ready to sow with the right seeds at the right time.

    What’s Included in Your Subscription?

    A Seasonal Collection: Seeds chosen specifically to grow and thrive in the upcoming season.

    Variety: There are 2 different seed subscription options to choose from. Seed Club Subscribers get a collection of seeds at a discounted price.

    Standard Subscription: 6 different seed packet varieties for the price of 5. Perfect for smaller gardens or those growing in containers, grow bags, or GreenStalk garden towers.

    Large Subscription: 12 different seed packet varieties for the price of 10. Perfect for gardeners with large gardens, or that grow in multiple containers, grow bags, or GreenStalk garden towers.

    Instructions & Tips: Each delivery comes with a set of instructions and information specific to each unique seed variety that is included.

    SEEDS

    • Seeds can be shipped to states within the USA. No shipping to outside of the USA is available.
    • Orders ship within 1-3 business days.
    • If my local USPS office is closed, for example due to inclement weather like a hurricane, then I resume shipping the very first day they re-open.
    • I am not open to the public so shipping is the only option.
    • Seeds are shipped in bubble mailers to ensure that the USPS doesn't process them thru roller machines which can crush the seeds. For this reason, I do not ship in a plain envelope.

    PLANTS & RHIZOMES

    • I can only ship live plant products within the USA.
    • Orders ship within 1-3 business days.
    • I only use USPS Priority shipping if an order contains live plant products. This is to ensure they are not in transit for a long period of time.
    • Any orders containing plants, placed on a Thursday, Friday, Saturday, or Sunday will not be packaged and shipped until the following Monday or Tuesday. This is to ensure live plant products don't get stuck in the post office over a weekend or holiday.
    • If there is inclement weather, such as snow storms or hurricanes impacting shipping routes, I will hold from shipping orders until routes have cleared. I am located in Florida and frequently get impacted by hurricanes during hurricane season. I resume shipping as soon as my local post office opens back up.

    RETURNS & REFUNDS

    • No returns or refunds. Since there are so many factors that affect germination and plant growing success, no refunds or exchanges are allowed once orders have shipped. These are the same seeds and plants I use in my personal garden so I can attest to their viability. 
    • If there is an issue with your delivery, like tracking says "delivered" but you cannot find your package, contact your local USPS office immediately as they should be able to help you locate the package. Or wait a few days, as customers have reported back to me that the package shows up a few days later even though it says "delivered". I am not responsible for packages that are lost or stolen.

      PLEASE CONTACT ME WITH ANY ADDITIONAL QUESTIONS OR ISSUES VIA EMAIL: INFO@JERRASGARDEN.COM

      Subscription Schedule

      • Spring Seed Club: Ships December 20th – Prepare for spring sowing and transplants. Must be a subscriber by the deadline of December 6th, in order to receive the December 20th delivery.
      • Summer Seed Club: Ships March 20th – Get ready for summer’s heat and big harvests. Must be a subscriber by the deadline of March 6th, in order to receive the March 20th delivery.
      • Fall Seed Club: Ships June 20th – Set your garden up for a productive fall season. Must be a subscriber by the deadline of June 6th, in order to receive the June 20th delivery.
      • Winter Seed Club: Ships September 20th – Grow cool-season crops for winter harvests. Must be a subscriber by the deadline of September 6th, in order to receive the September 20th delivery.

      Order Deadline: Subscriptions placed by 2 weeks prior to the ship date will be included in the upcoming box. Don’t miss out!

      Why Join the Seed Club?

      • Expertly Curated: Seeds chosen with care to match the growing season ahead.
      • Stay on Track: No more forgetting what to plant and when.
      • Grow More, Stress Less: Your seeds arrive on time so you’re always ready to sow.
      • Try New Varieties: Discover unique and exciting crops, flowers, and herbs to grow.

      Perfect for You or as a Gift 🎁

      The Seed Club makes a thoughtful and practical gift for gardeners of all levels. Share the joy of gardening with friends and family and help them grow their best garden yet!

      Join the Seed Club Today and Grow With the Seasons!

      👉 Sign Up Now

      Have Questions? Check out my FAQ or contact me at info@jerrasgarden.com — I am here to help you grow! 🌿

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